FAQ
Frequently Asked Questions
what are your hours?
Monday – Friday 6:30am-6:00pm
Saturday 4:00pm-6:00pm
Sunday 3:00pm-6:00pm
* The lobby is closed on Thanksgiving and Christmas. Important Note: Lodging dogs are cared for 365 days a year
what vaccinations are required?
Must be current on:
Distemper/Parvo. DHLPP
Bordatella
Rabies
How often do we feed and medicate?
We offer feeding and medicating 3 times a day at no additional charge
What is Daycare?
It is a social setting where your dog plays with other dogs who are social. Our introductions are designed to ensure a safe environment when interacting with other dogs. Your pet is brought into the daycare yard with a leash, where they become familiar with the area. Then we bring another trusted dog into the yard and watch closely for signs that your dog is comfortable. Then we introduce other dogs in the same manner. Any dog that shows aggression toward another dog for any reason will not be allowed in daycare, and we will offer personal play.
What is Personal Play?

It is when your dog interacts one-on-one with our K9 coach for a minimum of 15 minutes, doing whatever your dog loves to do. We play ball, belly rubs, play with their favorite toy, petting and cuddling.

Does my dog have to be spayed or neutered for daycare?

No, although there are some exceptions. Female dogs that go into heat will not be allowed back into daycare for two weeks following bloody discharge, as they are most fertile. Male dogs that are not neutered by 12 months of age will be assigned to personal play.

What time is daycare?

We offer AM and PM daycare sessions that are 1.5 hours long and are held outside, unless inclement weather occurs, in which case daycare will be held indoors. The morning session starts at 8:00 a.m., and the afternoon session begins at 12:00 p.m. We encourage earlier drop-offs to allow dogs to enjoy a full day.

What should I bring to Daycare for my pet?

If your pet eats midday or you’d like treats/snacks
given, please bring in a Ziplock bag. If you’d like to send toys or a blanket, please feel free to do so. If it will provide comfort for your pet, particularly puppies or anxious pets, it’s important to send them to make them feel more at home.

What time is check-in for lodging?

Monday through Friday, the lobby opens at 630 am, and
you may bring your pet when it’s most convenient for your travel schedule. If you arrive between 6:30 am and 12:00 pm, we will add morning and afternoon daycare ($ 14.00 each) to your invoice. If you arrive between 12 pm and 3 pm, we will add an afternoon daycare to your invoice ($14.00). Arrivals after 3 pm are not subject to daycare charges.

Saturday Arrivals: The lobby opens at 4 pm ET
Sunday Arrivals: The lobby opens at 3 pm ET

What time is check-out?

Monday through Friday, the lobby opens at 6:30 am and 6:00 pm. You will only be charged for services that are delivered. i.e., if you check out early and your estimate included day care charges, we will ensure a credit is added.

Is Daycare offered on the weekends?

Daycare is offered to our lodging dogs 7 days week.
Drop-in Daycare, where you pick up and drop off on the same day, is offered Monday through Friday.